Legal
Delete Data
This page explains how to remove gameplay data associated with Journey West: Celestial Defense. Most progress is stored only on your device.
1. Delete local save data on your device
- In-game (when available) — Use any in-game “clear save”, reset, or debug option that removes local progress files.
- App storage — On mobile, open system Settings → Apps → Journey West: Celestial Defense → Storage → Clear data / Clear storage.
- Uninstall — Uninstalling the Game typically removes local app files. Some devices may retain leftover folders until you delete them manually.
- Desktop / Godot builds — Delete save files under the user data path used by the build (commonly application user data containing
save_*.jsonfiles).
Clearing data permanently removes local progress, heroes, currencies, and settings on that device. This cannot be undone unless you have your own backup.
2. Platform or store data
Purchases, cloud backups, or account records held by Apple, Google, Steam, or other distributors are controlled by those platforms. Use their account and privacy tools to manage or delete that data.
3. Request help from us
If you need assistance confirming deletion, or believe we hold additional personal data from a support conversation or online feature, email us:
Please include:
- The email address you used to contact us (if any)
- Platform (iOS / Android / PC) and approximate install region
- Player ID, nickname, or other identifiers shown in the Game (if available)
- A clear statement that you want your data deleted
We aim to respond within 30 days. We may ask for limited information to verify that the request comes from the right person.
4. What we delete
- Support emails and attachments related to your request, after handling (subject to legal retention needs)
- Any optional account or cloud records we directly control, if such features are enabled for your build
We cannot erase data we do not control (for example third-party ad networks or app-store purchase history). See our Privacy Policy for details.
5. Contact
Privacy / deletion: privacy@celestialdefense.game
General support: support@celestialdefense.game